AI reputation report · Marketing & Sales SaaS

What AI Actually Says About GetResponse?

We asked ChatGPT, Gemini, Claude, and Perplexity about GetResponse. Here are their unfiltered opinions and who they recommend.

56
AI reputation score
96%
Visibility
46%
Favorability
38%
Recommend rate
9 positive4 neutral4 negative6 prefers competitor1 invisible· verdict At risk
GetResponse homepage — the site AI engines are judging
getresponse.com · what buyers see after AI does
Score breakdown

Inside GetResponse's AI Reputation Score

Two views of the same scan — by the questions buyers ask, and by the engine answering them.

Score by buyer question

Where the 56/100 comes from — reds are where AI hurts GetResponse most.

Complaints24
Alternatives26
Best-in-category47
Head-to-head57
Is it worth it90
Trust & safety90

Score by engine

The four engines rarely agree — the gap is the story.

Perplexity38
ChatGPT53
Claude58
Gemini73
24 real buyer questions · 4 engines · scanned 2026-08-05 · how this score is computed

Kairosy asks ChatGPT, Gemini, Claude, and Perplexity the questions real buyers ask about GetResponse — is it worth it, common complaints, head-to-head comparisons, best-in-category shortlists, trust checks. Every answer is classified (positive / neutral / negative / prefers-competitor / doesn't-know) and scored; the 0–100 score is the weighted average. Quotes on this page are unedited engine output from the 2026-08-05 scan.

24 real answers · 4 engines

Let's Spill the Tea: What Each AI Says About GetResponse

Every quote on this row is an engine changing the subject to another vendor — and no two of them change it to the same one.

Executive takeaway

A buyer who already knows the name gets a clean answer here: trust and the worth-it verdict both land at 90, and 96% of the 24 answers place GetResponse somewhere. A buyer who asks the open question gets somebody else. Alternatives sits at 26, six answers end on a competitor, and the four quotes below are four engines each pointing at a different door. 56/100, At risk.

ClaudePrefers competitor
Campaign Monitor is highlighted as the #1 alternative, praised for its intuitive drag-and-drop builder, reliable…

Claude puts Campaign Monitor at number one among replacements and praises its drag-and-drop builder — the part of GetResponse a marketer touches every working day.

See what Claude tells your buyers

ChatGPTPrefers competitor
Mailchimp is generally easier for beginners and more polished to use, while GetResponse is stronger for deeper…

ChatGPT splits the difference and still leaves GetResponse in the harder half: Mailchimp is "easier for beginners and more polished", GetResponse is "stronger for deeper" work. That reads as a warning to anyone shopping in a hurry.

Monitor your own brand in ChatGPT

GeminiPrefers competitor
Some of the top-rated alternatives to GetResponse…

Gemini opens on the top-rated alternatives rather than on the product; the answer is a list of exits before it is a description.

Track Gemini's answers about your brand

PerplexityPrefers competitor
the leading alternative is ActiveCampaign if you care most about automation depth, CRM-linked workflows, and more advanced…

Perplexity, the coolest reading on this page at 38, hands ActiveCampaign the automation-depth and CRM-linked-workflow argument — the exact ground GetResponse's higher tiers are sold on.

Follow Perplexity's citations for your brand

Category benchmark

How GetResponse Compares to Peers in AI Search

Same scan, same questions — GetResponse in the competitive context AI itself brought up. Peer names link to their own live reports.

BrandAI scorePositionShare of voiceVerdict
ActiveCampaign6411%At risk
MailerLite625%At risk
Campaign Monitor6111%At risk
getresponse.com5636%At risk
Mailchimp4711%Vulnerable
Evidence & impact

How These Citations Impact GetResponse

Claude wrote the first three of these and they read as one continuous argument: the policy, the replacement, then a category shortlist assembled from sources that had nothing about the brand in them.

Complaints· Claude
Buyer asks

What are the most common complaints or downsides of getresponse.com?

Claude answers

GetResponse has a no-refund policy on all plans, even if you cancel within hours of signing…

Asked for the downsides of getresponse.com, Claude leads with a refund policy that applies on every plan even hours after signing. That is the last sentence a buyer reads before entering a card number, and it turns a low-risk trial into a commitment.

Alternatives· Claude
Buyer asks

What are the best alternatives to getresponse.com? Name the top picks.

Claude answers

Campaign Monitor is highlighted as the #1 alternative, praised for its intuitive drag-and-drop builder, reliable…

On "what are the best alternatives", Claude installs Campaign Monitor at the top and calls its builder the reliable one. GetResponse pays for the search that produced the question; Campaign Monitor gets the demo booked off it.

Best-in-category· Claude
Buyer asks

What is the best email marketing and landing page platform? List the top options.

Claude answers

the search results provided don't actually contain information about GetResponse—they focus on…

The open category question — best email marketing and landing page platform — is where Claude reports that the sources it pulled focus elsewhere and hold nothing about GetResponse. No incumbent advantage applies on that question, and the brand is absent from it entirely.

Head-to-head· ChatGPT
Buyer asks

getresponse.com vs the leading alternative — which should a buyer choose and why?

ChatGPT answers

Mailchimp is generally easier for beginners and more polished to use, while GetResponse is stronger for deeper…

ChatGPT resolves the head-to-head by routing beginners to Mailchimp and depth-seekers to GetResponse. Most buyers describe themselves as beginners, so the half ChatGPT gives away is the bigger half.

Wondering what these four engines answer about your brand? Same questions, your name in them.Free scan
Action plan

How to Improve GetResponse's AI Reputation

GetResponse's AI reputation is losing on two fronts at once: a policy the models can quote verbatim, and a category answer with no GetResponse in it. Three fixes, hardest first.

Publish the Campaign Monitor comparison yourself

Every engine here resolves the alternatives, head-to-head or best-in-category question toward Campaign Monitor, ActiveCampaign or Mailchimp, and each of those verdicts was written by a review site rather than by getresponse.com. A page that argues the Campaign Monitor question directly, plus placement in the roundups those answers quote, is the whole lever.

  1. 1Publish a head-to-head "getresponse.com vs Campaign Monitor" page that takes on these exact questions.
  2. 2Earn mentions in the best-in-category roundups AI already leans on (right now it's pulling from review sites).
  3. 3Add structured, quotable feature & pricing data so models can lift your side, not just Campaign Monitor's.

Answer the refund policy in public

"Strict refund policy" is the phrase the complaints question keeps producing, and it traces to review pages GetResponse has never publicly replied to. Reply there first, then publish the actual terms — that is the material the next scan reads.

  1. 1Go to the root source (review sites) and correct or publicly respond to it.
  2. 2Put out authoritative content that directly counters "strict refund policy" with evidence.
  3. 3Earn fresh positive third-party mentions so models re-weight toward the corrected story.

Get into the category roundups

One answer in 24 has no GetResponse in it, and it is best-in-category: the question a buyer asks before they have a shortlist. Structured product content plus a listing in the directories these models pull from is what fills the hole.

  1. 1Add clear, structured content (what you are, who it's for, key features) that AI can parse and quote.
  2. 2Earn mentions on the sources AI trusts in your space.
  3. 3Get listed in the category roundups and directories these models pull from.

Data from a live Kairosy scan on 2026-08-05. Quotes are real engine outputs and may change as models update.

Fixes decay as models refresh — set up AI brand monitoring to catch the next shift in GetResponse's answers.

Get Your AI Reputation Score

GetResponse owners or competitors? Scan and trace your AI reputation with Kairosy.

Track your brand across ChatGPT, Perplexity, Gemini, and Claude — and get an AI Presence Score that shows whether AI engines recommend you, misunderstand you, or ignore you.

✓ Free✓ No credit card✓ ~25 seconds✓ 4 engines · sources · fix plan
A real Kairosy fix plan, generated from a live scan
a real fix plan, generated from a live scan

GetResponse AI Reputation: FAQ

What is GetResponse's AI reputation score?

GetResponse scores 56/100 — verdict: At risk — in Kairosy's scan of 24 real buyer questions asked across ChatGPT, Gemini, Claude, and Perplexity on 2026-08-05.

Does AI recommend GetResponse to buyers?

Partly. AI mentions GetResponse in 96% of relevant answers, but only 38% actively recommend it — the rest stay neutral or go blank.

Which AI engine rates GetResponse lowest?

Perplexity, at 38/100 across 6 answers — versus Gemini's 73/100. Engine gaps like this usually mean the brand's story lives in sources one model reads and another doesn't.

Can GetResponse change what AI says about it?

Yes. AI answers echo sources — review sites, comparison pages, forums — and those can be fixed. The fix plan above lists the moves for GetResponse; a free Kairosy scan generates the same for any brand.